Privacy Policy

This privacy policy is applicable to the website: www.thecrewconsultant.com. (hereafter TCC)

Please read it carefully. You will find important information about the processing of your personal data and the rights you have pursuant to the current legislation in these matters.

We reserve the right to update our privacy policy at any time to comply with legal requirements or to meet changing business needs. Should you have any doubts or should you require any clarification of our Privacy Policy and your rights, you can contact us through the channels indicated below.

By agreeing to the Privacy Policy you declare that the data that you provide us with, now and/or in the future, is accurate and true and you hereby commit to informing us of any changes. In the event of providing the personal data of third parties, you will ensure to obtain the prior consent of the persons in question and to inform them of the contents of this policy.

In general, the fields on our forms that are marked as * required, have to be filled in, in order for us to process your request.

1. Who is responsible for processing your data? 

The party responsible for processing personal data collected on this web site is:

Responsible party: Gaelle Andries

Postal address: 07015 Palma (Balearic Islands)

Telephone: +34 666 780 967

Email: hello@thecrewconsultant.com

Spanish ID: X7613811Y

2. What personal information do we obtain? 

The data we process, is the data obtained:

– From the (contact) form you fill out on the website. This includes requests received by email, phone and associated social media. 
– From profiles and analysis obtained from user navigation on the website, registered or not.
– From your participation in our commercial campaigns, for example, in promotions.
The data we obtain is provided either directly by you, or by third parties who process the application on your behalf.

The categories of data we handle typically consist of:

– Identification and contact data;
– Personal characteristics data;
– Economic and transaction data;
– Data related to your navigation, for example, the IP address from which you connect to the web, weblogs, pages visited, or actions taken on the web. To do this we use cookies and similar technologies that may involve tracking your browsing. More information on how we use cookies is available in our cookie policy.

3. Who do we process your data for? 

Your data will be processed to manage relations with you, i.e. to deal with your requests and enquiries; for the administration and management of the security of the website and in order to comply with our legal obligations. Said information will also be processed for analytical purposes and to improve the quality of our services. We can also process your data in order to send commercial communications. These will only come from TCC directly and not 3rd parties. 

4. How long will we keep your data? 

In general, we keep your information while the relationship that you maintain with us remains in effect and, in any event, for the term set forth in the applicable legal provisions and during the time necessary to deal with possible liabilities arising from processing. We will delete your data when it is no longer needed for the purpose for which it was collected. Browser information will be cancelled once the connection to the website is finalised and the statistics drawn up. The information processed for commercial purposes will remain in effect until such time as a request is made for it to be deleted.

5. Who can we communicate your data to? 

Your data will only be communicated to third parties if there is a legal obligation to do so, with your consent or if dealing with your request requires such communication.

6. Legal grounds for processing. 

The legal grounds for processing your personal data is to manage the commercial relations with our users, to comply with our legal obligations and our legitimate interest in managing the security and quality of the website and to promote our services.

7. What are your rights? 

You are entitled to obtain confirmation about whether we are processing your personal data or not and, if this is the case, to access it. You can also ask for your data to be rectified if it is not accurate, or to have the data completed if it is incomplete, and to ask for it to be deleted if, among other reasons, the data is no longer needed for the purposes for which it was collected.

Under certain circumstances, you can ask for the limited use of your data. In this case, we will only process the data affected by your request, or with a view to protect the rights of other people. Under certain conditions, and for reasons related to your particular situation, you may also oppose having your data processed. In this case, we will cease to process the data, except for legitimate reasons that prevail over your interests or rights and freedoms, or to formulate, exercise or defend claims or complaints. Under certain conditions you may also ask for your data to be passed on to another party responsible for processing them.

You can revoke any consent that you may have given for certain purposes, without this affecting the legitimacy of the processing based on the consent prior to it being revoked, and file a claim with the Spanish Data Protection Agency.

In order to apply request your data to be deleted for commercial ends, contact us on the above details or through the website contact form.

To exercise your rights, you must send us a request accompanied by a copy of your national identity document or any other valid document that identifies you by your postal address or electronic mail address to the email address indicated in the section Who is the party responsible for processing your data?

For further information about your rights and how to exercise them, please visit the website of the Spanish Data Protection Agency at http://www.agpd.es.